Shipping policy

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Shipping Policy

Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped, along with a tracking number.

2. Shipping Rates & Delivery Estimates

We offer reliable shipping directly to your doorstep across the United States.

  • Standard Shipping: 7 – 12 business days (Free on orders over $50)

  • Express Shipping: 5 – 8 business days (Calculated at checkout)

Note: Delivery times are estimates and may occasionally experience slight delays due to holidays, severe weather, or carrier volume.

3. Order Tracking

Once your order has shipped, you will receive an email containing a tracking number and a link to track your package in real-time. Please allow 24-48 hours for the tracking information to update on the carrier's system.

4. Address Changes & Cancellations

If you need to change your shipping address or cancel your order, please contact us immediately at Godsworld2026@outlook.com or +52 8182701898 within 12 hours of placing your order. Once an order has been processed or shipped, we are unable to alter the shipping destination or cancel the shipment.

5. Lost, Stolen, or Damaged Packages

  • Damaged in Transit: If you receive your order damaged, please contact us within 48 hours of delivery with clear photos of the damaged item and packaging. We will happily arrange a replacement.

  • Lost or Stolen: If your tracking status shows "Delivered" but you have not received your package, please check around your residence, ask neighbors, or contact your local carrier first. If it remains missing, reach out to our customer support team for further assistance.

6. Contact Us

If you have any questions or concerns regarding your order's shipment, please don't hesitate to reach out:

  • Email: Godsworld2026@outlook.com

  • Phone: +52 8182701898

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)